Terms of Service

Circuit is an attendance record for recurring events. Organisers create events, check guests in at the door, and build a longitudinal attendance history over time. The core loop: guests RSVP, attend, receive recognition, unlock milestones, and return.

These terms are an agreement between you and Meet Circuit Ltd, registered in England and Wales under company number 17376774, registered office 86-90 Paul Street, London, EC2A 4NE. Circuit is its trading name. In these terms, “we”, “us” and “our” mean Meet Circuit Ltd.

Organiser accounts require an email address and password. You are responsible for maintaining the security of your account credentials.

Guest identity is cookie-based. No account or password is required to be checked in at an event. Guests may optionally create a profile via magic link to view their attendance history.

Free: The attendance record. Unlimited events, unlimited guests, capture by hand, by QR, by Card or by Block tap, guest lists and visit counts, recognition emails, CSV export.

Pro (£20/month): The action layer. Reach (Broadcasts and consent-scoped outbound), Earn (paid RSVPs with no Circuit fee per ticket; standard payment processing still applies), and Know (retention insights, patterns, unlock rules, series management, analytics exports, AI credits).

Venue (from £149/month, custom above): Organisation account, cross-organiser aggregation for one building, venue overview, cross-format metrics, standard exports, and a quarterly performance review. Scoped in conversation, not at a checkout.

Enterprise: Everything in Venue, plus API access, outbound webhooks, and brand-led community programming infrastructure. Annual contract. Terms governed by a separate agreement.

Hardware is bought outright and is not a subscription: Circuit Card £19, Block 80 Pack £69, Block 120 Pack £89. Each Pack contains one Block and one Circuit Card. No tier is required to provision or use purchased hardware.

The free tier is provided “as is” without uptime guarantees. For paid tiers, we aim for high availability but do not offer a formal SLA unless agreed in a separate Enterprise agreement.

Organisers own their guest list and attendance record. Circuit acts as Data Processor for this data.

Guests own their profile data. Circuit acts as Data Controller for guest profile data.

Organisers may export their data at any time via CSV or PDF. See our Privacy Policy for full details on data handling.

You must not:

• Fabricate attendance records or check in guests who did not attend.
• Use the platform to send unsolicited communications to guests.
• Import guest data without a lawful basis (e.g., prior attendance relationship).
• Attempt to access data belonging to other organisers.
• Use automated tools to scrape, crawl, or extract data from Circuit.
• Reverse-engineer or attempt to extract source code from the service.
• Use the API outside the scope of your tier’s permissions.

Payments are processed by Stripe. By subscribing to a paid tier, you agree to Stripe’s terms of service.

If you configure outbound webhooks or API integrations, you are responsible for the security and compliance of your receiving endpoints.

Circuit uses third-party infrastructure providers to operate the service. See our Privacy Policy for a full list of sub-processors.

Retention insights, recognition email composition, and report narration use AI (Anthropic Claude).

AI features process data within your organiser tenant scope only.

AI-generated content, including recognition emails and report narratives, is reviewed by automated tone checks, but you should verify accuracy before relying on it.

AI credits are consumed per query. Credits are non-refundable.

Paid subscriptions are billed monthly via Stripe. You may cancel at any time. Your subscription remains active until the end of the current billing period.

After cancellation, your data is retained for 30 days. After that, you may request permanent deletion.

AI credits purchased separately are non-refundable.

We may change pricing with 30 days’ notice. Existing subscriptions are honoured until the next renewal.

We may suspend or terminate accounts that violate these terms, particularly regarding guest privacy, data fabrication, or spam.

You may delete your account at any time from Settings. Deletion permanently removes all events, guest records, attendance data, and associated records.

If you are part of an Organisation, your account deletion does not affect other members’ data.

Circuit is provided “as is” for free-tier users. We make no warranties regarding availability, accuracy, or fitness for a particular purpose.

For paid tiers, our total liability is limited to the fees you have paid in the 12 months preceding the claim.

We are not liable for indirect, incidental, or consequential damages, including lost revenue, lost data (beyond reasonable backup efforts), or business interruption.

Nothing in these terms excludes liability for fraud, death, or personal injury caused by negligence.

We may update these terms. Material changes will be communicated via email to the address on your organiser account at least 30 days before they take effect.

Continued use of Circuit after the effective date constitutes acceptance.

These terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.